Privacy Policy

General information

Please read this privacy policy carefully so you understand how we collect, use, protect, and handle personally identifiable information in connection with this website and our services.

Short version

We collect basic information about visits to our website, such as pages viewed and how visitors arrive here. If you sign up with us, we take care to protect your information and we do not share it with third parties except where needed to deliver our own services.

Measuring our visitors

We use Google Analytics to understand how visitors use our websites and products. This may include page views, traffic sources, and general information about the device being used. We use this information to improve our website and services over time.

Google Analytics data is retained according to the settings applied to that service.

What personal information do we collect?

When ordering, registering, or contacting us through our site, you may be asked to provide information such as your name, email address, mailing address, phone number, company name, or other details that help us support your use of our services. We do not collect credit card numbers through this page.

When do we collect information?

We collect information when you register on our site, place an order, subscribe to updates, respond to a survey, fill out a form, use live chat, open a support ticket, submit details through the site, or provide feedback about our services.

Information we collect

We collect information so we can operate effectively and provide our services. Some of this information is provided directly by you, for example when you create an account or contact us. Some is collected from how you use our services, including through cookies, diagnostic information, and usage data generated by software running on your device.

We may also use third-party services to help determine general location based on IP address so we can adapt services or site behavior to your region.

How do we use your information?

We may use the information we collect to personalize your experience, improve the website, respond to customer service requests, administer site features, process transactions, request feedback, and follow up after email, phone, or website inquiries.

How do we protect your information?

We use security measures intended to protect personal information. Our systems are reviewed for common vulnerabilities, and access to sensitive information is limited to authorized personnel who are required to keep it confidential.

Where appropriate, data transmitted through our services may be protected using secure transport technologies such as SSL. Transactions may also be processed through third-party providers rather than stored directly on our servers.

Do we use cookies?

Yes. Cookies are small files placed through your browser that help websites remember information about your visit. We may use cookies to remember preferences, improve site performance, and understand how visitors interact with the website.

You can choose to disable cookies through your browser settings. If you do, some parts of the website may not work properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer personally identifiable information to outside parties unless users are notified in advance, except where this is necessary to operate the website, provide services, comply with the law, enforce site policies, or protect rights, property, or safety.

Non-personally identifiable visitor information may be used for analytics, service improvement, marketing, or related operational purposes.

Third-party links

Our site may include links to third-party products or services. Those sites have their own privacy policies, and we are not responsible for their content or practices.

Google

Some services on this website may rely on Google tools, including analytics or advertising-related services. Google may use cookies or similar technologies in accordance with its own policies. Users can manage certain Google advertising preferences through Google's settings and opt-out tools.

California Online Privacy Protection Act

We aim to provide a clearly visible privacy policy that explains what information is collected and how it is used. Users can visit our site anonymously where technically possible. Changes to this policy will be posted on this page.

You may request changes to your personal information by contacting us by email or through your account or support channels where available.

Do Not Track

We aim to respect Do Not Track signals where our systems and the services we use support them.

COPPA

We do not specifically market to children under 13 years of age.

Fair Information Practices

If a data breach occurs and notification is required, we will take the steps required under applicable law and reasonable internal procedures, including user notification where appropriate.

CAN-SPAM Act

We collect email addresses to respond to inquiries, process service-related communication, send updates related to orders or accounts, and continue communication with customers where there is an existing relationship.

To comply with CAN-SPAM requirements, we do not use misleading subjects or email addresses, we identify promotional messages where appropriate, include business contact details, monitor third-party email services used on our behalf, and honor unsubscribe requests.

If you want to stop receiving future emails, contact us and we will remove you from non-essential correspondence as required.

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.